Entry Charland:1989:ASH from ibmsysj.bib

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BibTeX entry

@Article{Charland:1989:ASH,
  author =       "D. A. Charland",
  title =        "The {Application System\slash 400} help
                 facility\emdash design philosophy and considerations",
  journal =      j-IBM-SYS-J,
  volume =       "28",
  number =       "3",
  pages =        "424--442",
  year =         "1989",
  CODEN =        "IBMSA7",
  ISSN =         "0018-8670",
  bibdate =      "Tue Mar 19 17:38:46 1996",
  abstract =     "The design of the Application System/400 (AS/400)
                 system help facility was based on the philosophy that
                 users must be able to quickly access the specific
                 information needed to complete their immediate task.
                 This philosophy, reinforced by experience with help
                 information on earlier IBM systems, resulted in a
                 modular help facility that provides two major types of
                 assistance. Contextual information based on cursor
                 position is provided for each panel. This contextual
                 help is supplemented by an index of how-to-do-it and
                 what-it-means information that can be searched by users
                 in their own words.",
  acknowledgement = ack-nhfb,
  affiliation =  "IBM, Rochester, MN, USA",
  classification = "C6150E (General utility programs)",
  keywords =     "Application System/400; AS/400; Contextual help;
                 Design philosophy; Help facility; Index",
  language =     "English",
  pubcountry =   "USA",
  thesaurus =    "IBM computers; Utility programs",
}

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