Entry Miles:2008:PIS from ibmsysj.bib
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BibTeX entry
@Article{Miles:2008:PIS,
author = "I. Miles",
title = "Patterns of innovation in service industries",
journal = j-IBM-SYS-J,
volume = "47",
number = "1",
pages = "115--??",
month = jan # "\slash " # mar,
year = "2008",
CODEN = "IBMSA7",
ISSN = "0018-8670",
bibdate = "Mon Jul 7 21:42:12 MDT 2008",
bibsource = "http://www.research.ibm.com/journal/",
note = "See erratum \cite{Anonymous:2008:Ea} with corrected
Figure 1.",
URL = "http://www.research.ibm.com/journal/sj/471/miles.html",
acknowledgement = ack-nhfb,
}
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