Last update: Sun Oct 15 02:05:00 MDT 2017
@Article{Barker:2005:PMP,
author = "William O. Barker and Juliet R. Lane and David P.
Holbrook and Narasimha R. Vadrevu and Lorraine T.
Padalino",
title = "Preventative maintenance: {A} proactive customer
service",
journal = j-BELL-LABS-TECH-J,
volume = "9",
number = "4",
pages = "187--200",
month = "Winter",
year = "2005",
CODEN = "BLTJFD",
DOI = "https://doi.org/10.1002/bltj.20071",
ISSN = "1089-7089 (print), 1538-7305 (electronic)",
ISSN-L = "1089-7089",
bibdate = "Fri Nov 26 17:31:35 MST 2010",
bibsource = "http://www.math.utah.edu/pub/tex/bib/bstj2000.bib",
acknowledgement = ack-nhfb,
fjournal = "Bell Labs Technical Journal",
journal-URL = "http://onlinelibrary.wiley.com/journal/10.1002/(ISSN)1538-7305/issues/",
onlinedate = "17 Feb 2005",
}