Last update: Sat Mar 2 02:07:13 MST 2019
@Article{Artalejo:2009:ICB, author = "J. R. Artalejo and V. Pla", title = "On the impact of customer balking, impatience and retrials in telecommunication systems", journal = j-COMPUT-MATH-APPL, volume = "57", number = "2", pages = "217--229", month = jan, year = "2009", CODEN = "CMAPDK", ISSN = "0898-1221 (print), 1873-7668 (electronic)", ISSN-L = "0898-1221", bibdate = "Wed Mar 1 21:50:21 MST 2017", bibsource = "http://www.math.utah.edu/pub/tex/bib/computmathappl2000.bib", URL = "http://www.sciencedirect.com/science/article/pii/S0898122108006354", acknowledgement = ack-nhfb, fjournal = "Computers and Mathematics with Applications", journal-URL = "http://www.sciencedirect.com/science/journal/08981221", }