Entry Covaci:1997:THP from lncs1997a.bib
Last update: Wed Feb 5 04:57:35 MST 2014
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BibTeX entry
@Article{Covaci:1997:THP,
author = "S. Covaci and D. Dragan",
title = "Towards Harmonised Pan-{European TMN} Customer Care
Solutions: Interoperable Trouble Ticketing Management
Service",
journal = j-LECT-NOTES-COMP-SCI,
volume = "1238",
pages = "255--??",
year = "1997",
CODEN = "LNCSD9",
ISSN = "0302-9743 (print), 1611-3349 (electronic)",
ISSN-L = "0302-9743",
bibdate = "Sun Oct 25 11:24:43 1998",
bibsource = "http://www.math.utah.edu/pub/tex/bib/lncs1997a.bib",
acknowledgement = ack-nhfb,
}
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