Last update: Thu Feb 1 02:01:02 MST 2018
@Article{Niessink:1998:TMI, author = "Frank Niessink and Hans {Van Vliet}", title = "Towards mature {IT} services", journal = j-SPIP, volume = "4", number = "2", pages = "55--71", month = jun, year = "1998", CODEN = "SPIPFL", DOI = "https://doi.org/10.1002/(SICI)1099-1670(199806)4:2<55::AID-SPIP97>3.0.CO;2-T", ISSN = "1077-4866 (print), 1099-1670 (electronic)", ISSN-L = "1077-4866", bibdate = "Tue Jan 30 17:27:57 MST 2018", bibsource = "http://www.math.utah.edu/pub/tex/bib/spip.bib", acknowledgement = ack-nhfb, fjournal = "Software Process: Improvement and Practice", journal-URL = "http://onlinelibrary.wiley.com/journal/10.1002/(ISSN)1099-1670", }