Last update: Wed Jul 13 02:04:01 2016
@Article{Salvadori:1997:GR, author = "Luca Salvadori", title = "{GNATS} Revisited", journal = j-SYS-ADMIN, volume = "6", number = "8", pages = "53--55", month = aug, year = "1997", CODEN = "SYADE7", ISSN = "1061-2688", bibdate = "Mon Oct 27 14:59:22 1997", abstract = "Salvadori relates his experiences in implementing an improved version of the WWWGNATS helpdesk.", bibsource = "http://www.math.utah.edu/pub/tex/bib/sysadmin.bib", acknowledgement = ack-nhfb, }