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Mon Mar 4 07:27:48 MST 2019
Gregory Clark Ethics in Technical Communication: A
Rhetorical Perspective . . . . . . . . . 5--10
R. John Brockmann Gregory Clark's Take on Technical
Communication Ethics: Flimsy, Fragile,
But Correct . . . . . . . . . . . . . . 11--15
Michael Davis The Rhetoric of Ethics Compromised . . . 15--19
T. R. Girill Achieving Principled Communication Amid
Conflict . . . . . . . . . . . . . . . . 19--24
Arthur E. Walzer Ethical Norms for Technical
Communication: Plato, Aristotle, and
Clark's Rhetorical Perspective . . . . . 25--32
Gregory Clark Professional Ethics from an Academic
Perspective . . . . . . . . . . . . . . 32--38
Leif Allmendinger Commentary on Brasseur . . . . . . . . . ??
Russell Borland Comments on Brasseur's Fill Pattern
Article . . . . . . . . . . . . . . . . ??
Lee Brasseur How Computer Graphing Programs Change
the Graph Design Process . . . . . . . . ??
Jolene Gustafson Computer-Aided Design: Selecting and
Filling Users' Needs . . . . . . . . . . ??
R. John Brockmann Not Post-Usability, Just Different
Usability . . . . . . . . . . . . . . . ??
David K. Farkas Seeking the Future of Software
Documentation . . . . . . . . . . . . . ??
Janice Redish Are We Really Entering a Post-Usability
Era . . . . . . . . . . . . . . . . . . ??
Edmund H. Weiss The Retreat from Usability: User
Documentation in the Post-Usability Era ??
Russell Borland Farewell and Hail . . . . . . . . . . . 1--4
Russell Borland Indices to JCD 1991-1994 . . . . . . . . 5--8
Brad Mehlenbacher Commentary on SIGDOC94 Presentations . . 15--21
Brian Gaines and
Mildred Shaw Knowledge Acquisition and Representation
Techniques . . . . . . . . . . . . . . . 23--36
Richard E. Mayer Structural Analysis of Science Prose:
Can We Increase Problem-Solving
Performance? . . . . . . . . . . . . . . 3--26
T. R. Girill Expertise, Examples, Explanations, and
Encoding . . . . . . . . . . . . . . . . 27--30
M. Jimmie Killingsworth and
Martin E. Rosenberg The Evolution of Document Design Since
1985 . . . . . . . . . . . . . . . . . . 31--35
Catherine Smith A Process Perspective on Mayer: Thin
Theory for Thick Practice . . . . . . . 36--38
Patricia Wright Reading Strategies, Mental Models, and
Text Design . . . . . . . . . . . . . . 38--45
Richard E. Mayer A Second Look at Increasing the
Understandability of Scientific Text . . 45--50
T. R. Girill Table of Contents Service for \em
College Composition and Communication 3--8
Cara K. Merrill Analytical Review of [Duffy, Palmer,
Mehlenbacher] \em Online Help . . . . . 3--8
Diane Compton Analytical Review of [Duffy, Palmer,
Mehlenbacher] \em Online Help . . . . . 8--12
Stephen A. Berhnardt Technology Driven Documentation in the
Pharmaceutical Industry . . . . . . . . 13--18
Barbara Mirel Contextual Inquiry and the
Representation of Tasks . . . . . . . . 14--21
Susan Kleimann Response to Using Contextual Inquiry . . 22--24
Mark Simpson A Commentary on Using Contextual Inquiry 25--28
T. R. Girill Information Science Speaks to
Documentation: A Comparative Commentary
on the Recent Literature . . . . . . . . 29--31
Thomas R. Williams First Commentary on Haramundanis . . . . 9--15
Deborah Beardslee Second Commentary on Haramundanis . . . 16--17
Brian Pedell Toward a Declaration of Icon
Independence . . . . . . . . . . . . . . 18--21
Mary B. Coney and
Carl S. Chatfield Rethinking the Author-Reader
Relationship in Computer Documentation 22--28
Leigh Kades Introduction to Book-Review Commentaries 29
Norman E. Smith First Commentary on \em Practical SGML 30--32
William Schick Second Commentary on \em Practical SGML 33--35
Lynne A. Price \em Practical SGML as an Introduction to
SGML . . . . . . . . . . . . . . . . . . 36--38
Robert J. Glushko How Practical is \em Practical SGML? . . 39--43
R. Stanley Dicks Pages, Books, the Web, and Virtual
Reality . . . . . . . . . . . . . . . . 9--13
James Kalmbach Books Without Pages/Pages Without Books 14--17
Brad Mehlenbacher Spaces Without Places . . . . . . . . . 18--22
Kenneth R. Ohnemus Human(e) Factors: A Catalyst for the
Past, Present, and Future . . . . . . . 23--32
T. R. Girill Table of Contents Service for \em
Cognitive Science . . . . . . . . . . . 33--42
C. Gilbert Storms Analytical Review of [Hackos] \em
Managing Your Documentation Projects . . 9--13
T. R. Girill Table of Contents Service for \em
Visible Language . . . . . . . . . . . . 14--25
Stephen W. Draper New Guises for Recurring Problems in
Documentation . . . . . . . . . . . . . 15--18
Arthur G. Elser Complex Problems: What's the Next Step? 19--22
Bob Waite Documenting Complex Processes: Educating
the User and Simplifying the Task . . . 23--25
Emmanuel Uren Annotated Bibliography on
Internationalization and Localization 26--33
Karl Smart SIGDOC97 Conference Call for Papers . . 34--35
T. R. Girill News of the Profession: Thanks and WWW
Usability Too . . . . . . . . . . . . . 36--37
Nancy C. Mulvany What's Going on in Indexing? . . . . . . 10--15
David W. Norton The Linguistics of Links: Hyperphoric
Grammar Markups for HTML Documents . . . 16--21
T. R. Girill Table of Contents Service for \em
Instructional Science . . . . . . . . . 22--32
Karl Smart SIGDOC97 Conference: The Theme, The
Venue, and How to Learn More . . . . . . 33--34
Steven J. DeRose and
David G. Durand and
Elli Mylonas and
Allen H. Renear What is Text Really? . . . . . . . . . . 1--25
Stuart A. Selber The OHCO Model of Text: Merits and
Concerns . . . . . . . . . . . . . . . . 26--31
Charles Hill Markup Meets the Mainstream: The Future
of Content-Based Processing . . . . . . 32--35
R. Stanley Dicks Third Commentary on ``What is Text
Really?'' . . . . . . . . . . . . . . . 36--39
Steven J. DeRose and
David G. Durand and
Elli Mylonas and
Allen H. Renear Further Context for ``What is Text
Really?'' . . . . . . . . . . . . . . . 40--44
Gloria A. Reece Performance Systems Technology and
Computer-Based Instruction (Part I) . . 45--55
Karl Smart SIGDOC97: Lodging and Registration
Details . . . . . . . . . . . . . . . . 56--63
Bob Johnson \em The Wired Neighborhood: An Extended
Multimedia Conversation . . . . . . . . 1
Becky Graham Hitting Home: Communication Technologies
and the Everyday . . . . . . . . . . . . 4--7
Mike Rubingh What Computer Networks Can't Do . . . . 8--10
Nancy Allen and
Ann Blakeslee \em The Wired Neighborhood: An Online
Conversation . . . . . . . . . . . . . . 11--15
Stephen Doheny-Farina Interview with Stephen Doheny-Farina . . 16--19
Gloria A. Reece Performance Systems Technology and
Computer-Based Instruction (Part II) . . 20--25
Danny Dowhal A Seven-Dimensional Approach to Graphics 26--37
T. R. Girill Table of Contents Service for \em
Journal of Business and Technical
Communication . . . . . . . . . . . . . 38--44
Barbara Mirel Introduction to this Issue . . . . . . . 3--4
Gail Bader and
James M. Nyce When Only the Self is Real: Theory and
Practice in the Development Community 5--10
Geoffrey C. Bowker A Room With a View . . . . . . . . . . . 11--12
Andrew Dillon Cultural Analysis and What Designers
Need To Know . . . . . . . . . . . . . . 13--17
Mary Beth Rosson Synthesizing Diverse Perspectives . . . 18--19
Jesper Simonsen and
Finn Kensing Make Room for Ethnography in Design! . . 20--30
Bonnie A. Nardi Concepts of Cognition and Consciousness:
Four Voices . . . . . . . . . . . . . . 31--48
Kathy Haramundanis News of the SIG . . . . . . . . . . . . 49--51
Rita Vick Perspectives on and Problems with
Computer-Mediated Teamwork: Current
Groupware Issues and Assumptions . . . . 3--22
Brent Auernheimer GSS, Professional Culture, Geography,
and Software Engineering . . . . . . . . 23--26
Russell K. Needham Edward Tufte's \em Visual Explanations:
A Tapestry of Images, Comparisons, and
Principles . . . . . . . . . . . . . . . 23--26
J. C. Nordbotten Perspectives on Groupware for
Cross-Cultural Teams . . . . . . . . . . 27--29
Panko, Raymond R. and
Susan T. Kinney Satisfaction, Technology Adoption, and
Performance in Project Teams . . . . . . 30--33
Robert. R. Johnson Visual Meaning: Commentaries on the
Continuing Influence of Edward R. Tufte 34
Nancy Allen Perspectives on \em Visual Explanations 35--38
Aaron Marcus Metaphor Design in User Interfaces . . . 43--57
Laurie Bennett SIGDOC98 Conference Update . . . . . . . 58--60
Marshall Atlas The User Edit: Making Manuals Easier to
Use . . . . . . . . . . . . . . . . . . 5--6
Karen Schriver Reflecting on Atlas's User Edit: Changes
in Thinking About Usability Between 1981
and 1998 . . . . . . . . . . . . . . . . 7--11
John R. Hayes Atlas's `The User Edit': The Impact on
Product Assessment . . . . . . . . . . . 12--14
Nina Wishbow Still Looking for Trouble: Commentary on
Marshall Atlas's `The User Edit' . . . . 15--20
Marshall Atlas The User Edit Revisited, or If We're So
Smart, Why Ain't We Rich? . . . . . . . 24--26
Beverly B. Zimmerman Linda Flower and Social Cognition:
Constructing a View of the Writing
Process . . . . . . . . . . . . . . . . 25--37
T. R. Girill Table of Contents Service for (the
other) \em Journal of Documentation . . 38--63
Phyllis Galt SIGDOC98 Program, Travel, and
Registration News . . . . . . . . . . . 64--70
Patricia Wright Designing Information-Supported
Performance: The Scope for Graphics . . 3--10
Russell Borland Pushing Us Into the Map . . . . . . . . 11--15
Judith Ramey Commentary on Wright . . . . . . . . . . 16--20
Thomas Williams Commentary on Wright . . . . . . . . . . 16--20
Thyra Rauch Designing Information for Users . . . . 21--25
Lauren Jamieson Unveiling the Extraordinary
Possibilities and Implicit Threats of
Online Communication . . . . . . . . . . 27--31
Lisa Rosenberger Audience Analysis in Cyberspace:
Defining the Invisible . . . . . . . . . 32--36
Heidi Huse Is `Online Community' an Oxymoron or a
New Reality? . . . . . . . . . . . . . . 37--44
Bernadette Longo Knowledge Production from Different
Worlds: What Can Happen When Technical
Writers Speak for Engineers . . . . . . 45--53
Stuart Selber Call for Papers for ACM SIGDOC 1999 . . 54--56
Mattio Valentino Information, Technical Writing,
Knowledge, and Power . . . . . . . . . . 3--18
Gregory Clark Technical Writing and the Authority of
Expertise . . . . . . . . . . . . . . . 19--21
Regina Lundgren Balance of Power . . . . . . . . . . . . 22--24
Gerald Kayten Commentary on a Case Study of NASA's
Cassini Project . . . . . . . . . . . . 25--27
Larry Shuman Commentary on a Case Study of NASA's
Cassini Project . . . . . . . . . . . . 25--27
Nina Wishbow Home Sweet Home? Where Do Technical
Communication Departments Belong . . . . 28--34
Kathy Haramundanis Looking Backward, Looking Forward . . . 35--36
Mark Guzdial Supporting Learners as Users . . . . . . 3--13
Andrea DiSessa How Should Students Learn? . . . . . . . 14--18
Stephen Draper Supporting Use, Learning, and Education.
(1999) . . . . . . . . . . . . . . . . . 19--24
Hans Van der Meij Supporting the Reader as User . . . . . 25--31
James Dubinsky Fifteen Ways of Looking at Minimalism 34--47
Eric Lodor The Proven and Potential Promises of
Minimalism for Technical Communicators 48--56
C. Hugh Marsh The Engineer as Technical Writer and
Document Designer . . . . . . . . . . . 57--61
Stuart Selber SIGDOC 1999 Program Preview . . . . . . 62--63
Bob Waite Introduction to this Classic Reprint and
Commentaries . . . . . . . . . . . . . . 2--3
J. R. Tracey and
D. E. Rugh and
W. S. Starkey Sequential Thematic Organization of
Publications (STOP) . . . . . . . . . . 4--68
Jonathan Price STOP: Light on the History of Outlining 69--78
Mark Bernstein Anticipations of Hypertext: STOP and the
Literary Machine . . . . . . . . . . . . 79--86
Robert Horn Two Approaches to Modularity: Comparing
the STOP Approach with Structured
Writing . . . . . . . . . . . . . . . . 87--95
Edmund H. Weiss Bits, Atoms, and the Technical Writer:
The Rhetoric of STOP . . . . . . . . . . 96--101
Wendel S. Starkey Author's Response to Commentaries . . . 102--103
Johndan Johnson-Eilola SIGDOC99 Program, Travel, and
Registration News . . . . . . . . . . . 104--108
Terry Winograd Documentation, Interaction, and
Conversation . . . . . . . . . . . . . . 3--7
Whitney Quesenbery Documentation's Holistic Role . . . . . 8--11
Dennis Wixon Rethinking Documentation and Interface:
Reflections on Categorical Approaches 12--14
John Ober Assisting the Virtual User . . . . . . . 15--21
M. Ann Brady Expanding English Studies to Include
Workplace Writing . . . . . . . . . . . 23--26
Evelyn Johnson (Ex)panding (Lit)eracies: Taking English
out of Bounds . . . . . . . . . . . . . 27--29
Dale Sullivan Worries About the New Literacies . . . . 30--34
Gary Perlman The HCI Bibliography and SIGDOC . . . . 36
Susan B. Jones IPCC/SIGDOC 2000 Call for Papers . . . . 37--38
T. R. Girill Editorial: a publishing plan fulfilled 1--2
Margaret Martinez Intentional Learning in an Intentional
World . . . . . . . . . . . . . . . . . 3--20
Jamie Kirkley and
Thomas Duffy Expanding Beyond a Cognitivist Framework 21--24
Brad Mehlenbacher Intentionality and Other
``Nonsignificant'' Issues in Learning:
Commentary on Margaret Martinez's \em
Intentional Learning in an Intentional
World . . . . . . . . . . . . . . . . . 25--30
Thomas L. Russell Commentary on \em Intentional Learning
in an Intentional World . . . . . . . . 31--32
Kristene Sutliff Integrating Academics and Industry: A
Challenge for Both Sides . . . . . . . . 33--38
Joseph Y. Halpern CoRR: A Computing Research Repository 41--48
David L. Armbruster Issues of Online Research Repositories
from the Perspective of the Biomedical
Sciences . . . . . . . . . . . . . . . . 49--53
Les Carr and
Steve Hitchcock and
Wendy Hall and
Stevan Harnad A Usage Based Analysis of CoRR . . . . . 54--59
James Prekeges The Dilemma of Credibility vs. Speed . . 60--63
A. J. van Loon A Computing Research Repository: Why Not
Solve the Problems First? . . . . . . . 64--71
Joseph Y. Halpern A response to the commentaries on CoRR 72--77
Robert R. Johnson Nardi and O'Day's information ecologies:
using technology with heart . . . . . . 78--78
William Hart-Davidson Confessions of a Gardener: A Review of
Information Ecologies . . . . . . . . . 79--84
Frances J. Ranney At the Heart of Information Ecologies:
Invisibility and Technical Communication 85--90
Dickie Selfe and
Dawn Hayden A Review and Applications of Information
Ecologies . . . . . . . . . . . . . . . 91--102
Bob Waite Introduction to this classic reprint and
commentaries . . . . . . . . . . . . . . 105--106
George R. Klare The Measurement of Readability: Useful
Information for Communicators . . . . . 107--121
Gretchen Hargis Readability and Computer Documentation 122--131
Janice Redish Readability formulas have even more
limitations than Klare discusses . . . . 132--137
Karen A. Schriver Readability Formulas in the New
Millennium: What's the Use? . . . . . . 138--140
Kristin Zibell Klare's ``useful information'' is useful
for Web designers . . . . . . . . . . . 141--147
George R. Klare Readable Computer Documentation . . . . 148--168
Clay Spinuzzi and
Mark Zachry Genre Ecologies: An Open-System Approach
to Understanding and Constructing
Documentation . . . . . . . . . . . . . 169--181
Barbara Mirel Product, Process, and Profit: The
Politics of Usability in a Software
Venture . . . . . . . . . . . . . . . . 185--203
Patricia A. Carlson Information Technology and the Emergence
of a Worker-Centered Organization . . . 204--212
Clay Spinuzzi Exploring the Blind Spot: Audience,
Purpose, and Context in ``Products,
Process, and Profit'' . . . . . . . . . 213--219
Eric N. Wiebe Deep Realities: The Fit of Usability in
Business . . . . . . . . . . . . . . . . 220--226
Judith B. Harris and
Candace Figg Participating from the Sidelines,
Online: Facilitating Telementoring
Projects . . . . . . . . . . . . . . . . 227--236
Anne Hamilton Metaphor in Theory and Practice: The
Influence of Metaphors on Expectations 237--253
Jack Jobst and
Robert R. Johnson A conversation and commentary on \em
From Millwrights to Shipwrights . . . . 254--259
Stan Dicks Editorial . . . . . . . . . . . . . . . 1--2
Kim Gee The ergonomics of hypertext narrative:
usability testing as a tool for
evaluation and redesign . . . . . . . . 3--16
Hope E. Chandler The complexity of online groups: a case
study of asynchronous collaboration . . 17--24
Stan Dicks Editorial . . . . . . . . . . . . . . . 29--29
Joe Rigo SIGDOC reminiscences . . . . . . . . . . 31--33
Diana Patterson SIGDOC reminiscences 1981--88 . . . . . 34--39
John Brockman SIGDOC reminiscences . . . . . . . . . . 40--41
Kathy Haramundanis SIGDOC reminiscences . . . . . . . . . . 42--46
Bob Johnson Introduction to commentaries on
``Spurious Coin: A History of Science,
Management, and Technical Writing'' by
Bernadette Longo . . . . . . . . . . . . 47--47
David Gaskill and
Mary Been and
Margaret Hundleby and
Pete Praetorius A virtual conversation on Bernadette
Longo's Spurious Coin: A History of
Science, Management, and Technical
Writing . . . . . . . . . . . . . . . . 48--62
Michelle Trim Counterfeit capital: searching for a
silver lining in Bernadette Longo's \em
Spurious Coin . . . . . . . . . . . . . 63--65
Bob Waite Hypermedia systems in the new millennium 69--70
Frank G. Halasz Reflections on NoteCards: seven issues
for the next generation of hypermedia
systems . . . . . . . . . . . . . . . . 71--87
Kate Dobroth From NoteCards to the Web: the role of
Halasz's seven issues . . . . . . . . . 88--91
Richard Furuta Halasz's ``seven issues'' in context . . 92--95
Catherine C. Marshall NoteCards in the age of the Web:
practice meets perfect . . . . . . . . . 96--103
Elli Mylonas A commentary on Frank Halasz's
``Reflections on NoteCards: Seven Issues
for the Next Generation of Hypertext
Systems'' . . . . . . . . . . . . . . . 104--108
Frank G. Halasz Reflections on ``Seven Issues'':
hypertext in the era of the Web . . . . 109--114
Johndan Johnson-Eilola Little machines: understanding users
understanding interfaces . . . . . . . . 119--127
Kathy Haramundanis Commentary on: ``Little Machines:
Understanding Users Understanding
Interfaces'' . . . . . . . . . . . . . . 128--131
Stuart A. Selber Notes toward a socially informed
pedagogy for computer documentation . . 132--140
David K. Farkas Our little help machines and their
invisibilities . . . . . . . . . . . . . 141--144
Johndan Johnson-Eilola Conversations on context: some
incomplete thoughts . . . . . . . . . . 145--147
Bob Waite Hypermedia systems in the new
millennium: introduction to this classic
reprint and commentaries . . . . . . . . 148--152
Edmond H. Weiss Egoless writing: improving quality by
replacing artistic impulse with
engineering discipline . . . . . . . . . 3--10
Kathy Haramundanis Commentary on: ``Egoless Writing:
Improving Quality by Replacing Artistic
Impulse with Engineering Discipline'' 11--16
Geoffrey Sauer We neurotic amateurs: a commentary on
Edmond H. Weiss's ``Egoless Writing:
Improving Quality by Replacing Artistic
Impulse with Engineering Discipline'' 17--21
Bob Waite Consequences of the engineering approach
to technical writing . . . . . . . . . . 22--26
Edmond H. Weiss Reply to commentaries on: ``Egoless
Writing: Improving Quality by Replacing
Artistic Impulse with Engineering
Discipline'' . . . . . . . . . . . . . . 27--28
Stan Dicks Editorial . . . . . . . . . . . . . . . 31--32
Gilbert Vanburen Wilkes IV XML and the new design regime: disputes
between designers, application
developers, authors, and readers in
changing technological conditions and
perceptions of social and professional
need . . . . . . . . . . . . . . . . . . 33--42
Glenda Burch First commentary on ``XML and the new
design regime'' . . . . . . . . . . . . 43--44
Mir Haynes Second commentary on ``XML and the new
design regime'' . . . . . . . . . . . . 45--47
John Payne Third commentary on ``XML and the new
design regime'' . . . . . . . . . . . . 48--49
Gilbert Vanburen Wilkes IV Reply to commentaries on ``XML and the
new design regime'' . . . . . . . . . . 50--53
Bob Waite Introduction . . . . . . . . . . . . . . 64--65
Morris Dean Producing quality technical information 66--117
Theo Mandel Quality technical information: paving
the way for usable print and Web
interface design . . . . . . . . . . . . 118--125
Roger A. Grice Some reflections on the emergence of a
profession . . . . . . . . . . . . . . . 126--129
Karl L. Smart Assessing quality documents . . . . . . 130--140
Edmond H. Weiss The metaphysics of information quality:
comments on producing quality technical
information . . . . . . . . . . . . . . 141--147
Morris Dean Response to the commentaries on \em
Producing Quality Technical Information:
the common sense of producing quality
technical information . . . . . . . . . 148--154
Roger Grice and
Bill Hart-Davidson Mapping the expanding landscape of
usability: the case of distributed
education . . . . . . . . . . . . . . . 159--167
Lyn Gattis Planning and information foraging
theories and their value to the novice
technical communicator . . . . . . . . . 168--175
Jordynn Jack Planning and information foraging
theories: social implications and
extensions . . . . . . . . . . . . . . . 176--180
Angela Eaton Commentary on ``Planning and information
foraging theories and their value to the
novice technical communicator'' . . . . 181--183