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BibTeX entry
@Article{Bhatti:2000:IUP,
author = "Nina Bhatti and Anna Bouch and Allan Kuchinsky",
title = "Integrating user-perceived quality into {Web} server
design",
journal = j-COMP-NET-AMSTERDAM,
volume = "33",
number = "1--6",
pages = "1--16",
month = jun,
year = "2000",
CODEN = "????",
ISSN = "1389-1286 (print), 1872-7069 (electronic)",
ISSN-L = "1389-1286",
bibdate = "Sat Oct 21 17:37:23 MDT 2000",
bibsource = "http://www.elsevier.com/locate/issn/13891286;
http://www.math.utah.edu/pub/tex/bib/compnetamsterdam2000.bib",
URL = "http://www.elsevier.nl/gej-ng/10/15/22/48/25/27/abstract.html;
http://www.elsevier.nl/gej-ng/10/15/22/48/25/27/article.pdf;
http://www9.org/w9cdrom/92/92.html",
acknowledgement = ack-nhfb,
journal-URL = "http://www.sciencedirect.com/science/journal/13891286",
}
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