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BibTeX entry
@Article{CoutodaSilva:2008:QAI,
author = "Ana Paula {Couto da Silva} and Mart{\'\i}n Varela and
Edmundo {de Souza e Silva} and Rosa M. M. Le{\~a}o and
Gerardo Rubino",
title = "Quality assessment of interactive voice applications",
journal = j-COMP-NET-AMSTERDAM,
volume = "52",
number = "6",
pages = "1179--1192",
day = "24",
month = apr,
year = "2008",
CODEN = "????",
ISSN = "1389-1286 (print), 1872-7069 (electronic)",
ISSN-L = "1389-1286",
bibdate = "Sat Apr 2 08:42:25 MDT 2011",
bibsource = "http://www.math.utah.edu/pub/tex/bib/compnetamsterdam2000.bib",
acknowledgement = ack-nhfb,
fjournal = "Computer Networks",
journal-URL = "http://www.sciencedirect.com/science/journal/13891286",
}
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