Last update: Sun Aug 5 02:03:07 MDT 2018
@Article{Agarwal:2000:OEL,
author = "Rakesh Agarwal and Arup Ratan Raha and Bhaskar Ghosh",
title = "Our experience and learning in {ERP} implementation",
journal = j-SIGSOFT,
volume = "25",
number = "2",
pages = "31--34",
month = mar,
year = "2000",
CODEN = "SFENDP",
DOI = "https://doi.org/10.1145/346057.346068",
ISSN = "0163-5948 (print), 1943-5843 (electronic)",
ISSN-L = "0163-5948",
bibdate = "Wed Aug 1 17:13:56 MDT 2018",
bibsource = "http://www.math.utah.edu/pub/tex/bib/sigsoft2000.bib",
abstract = "Information systems developed to support the
functional units of a complete enterprise (referred in
this paper as ``application package'') only serve
standard industry processes. Very often, the business
processes that differentiate an organization from
another are the processes that define their competitive
edge. This competitive edge can be achieved if the
implemented processes are based on the best practices
supported by these packages. This requires a strong
knowledge of Business Processes, adept IT capability
and a sound, tested implementation. This paper
describes our experience in using the COTS package
application MAC-PAC v10 for TOSHIBA sales \& services
(a subsidiary of Toshiba Corporation).",
acknowledgement = ack-nhfb,
fjournal = "ACM SIGSOFT Software Engineering Notes",
journal-URL = "https://dl.acm.org/citation.cfm?id=J728",
}