Entry Streeter:1995:CCN from opencomp.bib
Last update: Wed Nov 9 16:25:04 MST 2011
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BibTeX entry
@Article{Streeter:1995:CCN,
author = "A. Streeter",
title = "{Call Centers: Now that automatic call distributors
link to many standard {PBXs} and {LANs} --- and include
new features --- it may be time to invest in your call
center}",
journal = j-UNIXWORLD-OPEN-COMP,
volume = "12",
number = "12",
pages = "52--??",
year = "1995",
CODEN = "OPCOEB",
ISSN = "1072-4044",
bibdate = "Fri Jan 26 17:24:01 MST 1996",
acknowledgement = ack-nhfb,
}
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