Entry Wright:1998:DIS from jcd.bib
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BibTeX entry
@Article{Wright:1998:DIS,
author = "Patricia Wright",
title = "Designing Information-Supported Performance: The Scope
for Graphics",
journal = j-ASTERISK,
volume = "22",
number = "4",
pages = "3--10",
month = nov,
year = "1998",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
abstract = "Using three psychological studies of the role of
graphics in three different documentation projects to
illustrate her points, Wright argues against the
popular cliche of seeking a standard ``best practice''
to solve documentation problems. She suggests as more
beneficial the thoughtful balancing of design tradeoffs
by carefully exploiting the boundary conditions
specific to each project, using a ``map'' of past
research for guidance. Immediately following Wright's
paper, four commentators explore its implications.
Russell Borland (11-15) looks closely at just how
research ``maps'' of various structures and
granularities might actually support managing design
tradeoffs. Thomas Williams and Judith Ramey (16-20)
consider the difficulty of thoroughly representing the
documentation ``knowledge matrix'' in a way that both
researchers and practitioners will find helpful. And
Thyra Rauch (21-25) argues that long-term social
studies of users and their task domains may be
sufficient to guide documentation tradeoffs in
practice.",
acknowledgement = ack-nhfb,
}
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