Entry Vick:1998:PPC from jcd.bib
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BibTeX entry
@Article{Vick:1998:PPC,
author = "Rita Vick",
title = "Perspectives on and Problems with Computer-Mediated
Teamwork: Current Groupware Issues and Assumptions",
journal = j-ASTERISK,
volume = "22",
number = "2",
pages = "3--22",
month = may,
year = "1998",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
abstract = "Technologies designed to facilitate teamwork,
especially among physically dispersed teams, are well
known but little used. This paper explores the
conceptual background for such ``groupware'' and for
the resistance to using it, especially among
cross-cultural team members at global corporations.
Recognized groupware problems include the heavy
cognitive burden of learning new software, excessive
note keeping, organizational lethargy, and conflicts
with the company reward system. Apparent differences
among world cultures seem another likely barrier to
international adoption of groupware, but this has
received little empirical study. Vick proposes
experiments to detect whether cultural diversity helps
or impedes teamwork, and whether groupware helps or
hinders cross-cultural teams. Immediately following
Vick's paper, three commentators explore its
implications. Brent Auernheimer (23-26) points out that
(international) software engineering teams provide good
test cases for assessing groupware value. J. C.
Nordbotten (27-29) agrees that past studies have
neglected distributed and heterogeneous teams, but
notes the problems of designing sound experiments on
this topic. Finally, Raymond Panko and Susan Kinney
(30-33) report studies of their own showing that the
more satisfied team members are with their current
work, the less incentive they have to adopt demanding,
expensive new technologies such as groupware.",
acknowledgement = ack-nhfb,
}
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