Entry Ober:1999:AVU from jcd.bib

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BibTeX entry

@Article{Ober:1999:AVU,
  author =       "John Ober",
  title =        "Assisting the Virtual User",
  journal =      j-ASTERISK,
  volume =       "23",
  number =       "4",
  pages =        "15--21",
  month =        nov,
  year =         "1999",
  CODEN =        "ASTRF7",
  ISSN =         "0731-1001",
  bibdate =      "Wed Dec 06 08:46:56 2000",
  bibsource =    "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
                 http://www.math.utah.edu/pub/tex/bib/jcd.bib",
  abstract =     "With examples drawn from the web interface to the
                 California Digital Library, Ober argues in this
                 awareness essay that a gentle return to some of the
                 goals of earlier artificial intelligence projects could
                 build flexible user assistance into otherwise confusing
                 software interfaces. ``Confusion recognizers'' that
                 deploy help ``just in time'' to overcome barriers, and
                 ``pedagogically aware'' features that educate uses as
                 well as merely rescue them, are two promising (though
                 seldom seen) examples of such adaptive online
                 assistance.",
  acknowledgement = ack-nhfb,
  annote =       "awareness essay",
}

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