Last update: Thu Sep 27 02:13:54 MDT 2018
@Article{Knox:1993:MCS,
author = "Stephen T. Knox",
title = "Modeling the Cost of Software Quality",
journal = j-DEC-TECH-J,
volume = "5",
number = "4",
pages = "9--17",
month = "Fall",
year = "1993",
CODEN = "DTJOEL",
ISSN = "0898-901X",
bibdate = "Thu Mar 20 18:15:43 MST 1997",
bibsource = "http://www.math.utah.edu/pub/tex/bib/dectechj.bib",
URL = "ftp://ftp.digital.com/pub/Digital/info/DTJ/v5n4/Modeling_the_Cost_of_Software_01apr1994DTJC01P8.ps;
http://www.digital.com:80/info/DTJC01/DTJC01SC.TXT",
abstract = "This paper offers an extrapolation of the
manufacturing and service industries' Cost of Quality
Model to the business of software development. The
intent is to provide a theoretical account of the
changing quality cost structure as a function of a
maturing software development process. Thus, the trends
in expenditures due to the four major quality cost
categories --- appraisal, prevention, internal
failures, and external failures --- are presented over
the five levels of software process maturity, according
to the Software Engineering Institute's (SEI's)
Capability Maturity Model for Software (CMM). The
Software Cost of Quality Model conservatively proposes
that the total cost of quality, expressed as a
percentage of the cost of development, can be decreased
by approximately two-thirds as process maturity grows
from Level 1 to Level 5 of the SEI's CMM.",
acknowledgement = ack-nhfb,
affiliation = "Software Eng. Technol. Center, Digital Equipment
Corp., Littleton, MA, USA",
classcodes = "C0310F (Software development management); C6110B
(Software engineering techniques)",
classification = "C0310F (Software development management); C6110B
(Software engineering techniques)",
corpsource = "Software Eng. Technol. Center, Digital Equipment
Corp., Littleton, MA, USA",
keywords = "Appraisal; appraisal; Capability Maturity Model; Cost
of Quality Model; development; DP management; external
failures; External failures; extrapolation;
Extrapolation; extrapolation; failures; internal;
Internal failures; prevention; Prevention; quality;
quality cost; Quality cost; software; Software
development; software engineering; Software process
maturity; software process maturity; Software quality;
software quality",
thesaurus = "DP management; Extrapolation; Software engineering;
Software quality",
treatment = "E Economic; P Practical",
}